In my post 'July Short' I had written that I wanted to be the client rather than the service provider.
I realized as I was driving my new car for yet another software update to fix yet another glitch, that I was on the client side of the transaction. It has been a less than satisfying experience.
Epiphany for the day: Keep expectations low, for marketers will promise 'the best or nothing' and deliver what is clearly not the best.
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